Last Updated: 17 August 2026
Welcome to Araw Care. These Terms & Conditions ("Terms") govern your access to and use of the Araw Care website, mobile application, and related services.
By accessing, registering with, or using Araw Care, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the platform.
Araw Care is an on-demand service platform that connects customers with independent service professionals for home, personal, maintenance, cleaning, handyman, and other services.
Araw Care may provide the technology and platform through which customers discover, request, schedule, and manage services.
To access certain features, you may be required to create an account.
You agree to:
Provide accurate and complete information.
Keep your account information up to date.
Maintain the confidentiality of your login credentials.
Not share your account with another person.
Immediately notify Araw Care of any unauthorized access or suspicious activity.
You are responsible for activities performed through your account unless caused by unauthorized access that was not reasonably preventable by you.
Araw Care acts as a platform connecting customers with service providers.
Service providers may be independent individuals, professionals, businesses, or other third parties. Their availability, pricing, skills, experience, and service quality may vary.
Araw Care does not necessarily directly employ every service provider listed on the platform.
We may take reasonable steps to verify service providers or their information where applicable, but verification does not guarantee a particular level of skill, conduct, availability, or service quality.
Customers may request services through the Araw Care platform.
A booking may include:
Service type
Date and time
Service location
Customer information
Service instructions
Applicable charges
A booking is considered confirmed only when confirmation is provided through the platform or through an authorized Araw Care communication channel.
Service availability may depend on location, provider availability, operating hours, and other circumstances.
Customers are responsible for providing an accurate service address and relevant instructions.
Customers should ensure that the service provider can reasonably access the location at the scheduled time.
Additional charges may apply where the requested work differs materially from the original booking or requires additional materials, equipment, time, travel, or specialized work, subject to applicable pricing and customer approval.
Service prices may vary depending on the type of service, location, provider, duration, materials, additional requirements, taxes, and other applicable charges.
Where payment is made through Araw Care, the applicable payment provider may process the transaction.
You agree to provide valid payment information and authorize applicable charges associated with your booking.
Araw Care may change service prices or applicable fees from time to time. The applicable price presented before confirmation will generally apply to that booking, except where additional charges are agreed or reasonably required for additional work.
Customers and service providers may be permitted to cancel or reschedule bookings subject to the cancellation rules displayed on the platform.
Cancellation charges may apply depending on:
Time of cancellation
Service type
Provider's travel or preparation
Whether the service has already started
Other applicable platform policies
Araw Care may restrict or suspend accounts that repeatedly make bookings and cancellations in a manner that negatively affects the platform or service providers.
Customers agree to:
Provide accurate booking and contact information.
Provide a safe and reasonably accessible service environment.
Treat service providers respectfully.
Provide relevant information about the requested service.
Not request illegal, dangerous, or prohibited services.
Not use the platform for fraudulent or abusive purposes.
Make required payments on time.
Customers should disclose relevant conditions that may affect the safe performance of a service.
Service providers using Araw Care agree to:
Provide accurate professional and personal information.
Maintain required qualifications or licenses where applicable.
Accept and perform bookings responsibly.
Arrive at agreed times or communicate delays appropriately.
Provide services professionally and safely.
Follow applicable laws and regulations.
Treat customers respectfully.
Avoid fraudulent, abusive, discriminatory, or unlawful conduct.
Keep customer information confidential.
Service providers are responsible for the services they perform and for maintaining any qualifications required for those services.
Users must not:
Use Araw Care for unlawful activities.
Provide false or misleading information.
Create accounts for fraudulent purposes.
Attempt to gain unauthorized access to the platform.
Interfere with the operation or security of the platform.
Upload malicious software or harmful content.
Abuse, threaten, harass, or discriminate against other users or service providers.
Use another person's account without authorization.
Circumvent applicable platform fees or payment processes.
Attempt to move transactions off the platform for the purpose of avoiding applicable fees or platform policies.
Scrape, copy, reproduce, or commercially exploit platform content without authorization.
Users may be able to submit ratings, reviews, comments, or feedback about services.
Reviews should be honest, relevant, and based on genuine experiences.
You must not submit:
False or misleading reviews
Reviews intended to manipulate ratings
Abusive or threatening content
Personal or confidential information
Content that violates applicable laws
Araw Care may remove or restrict reviews that violate these Terms or applicable policies.
By using Araw Care, you agree that we may contact you regarding your account, bookings, payments, service updates, security matters, and customer support.
Where permitted by law and applicable preferences, we may also send promotional communications.
You may opt out of non-essential promotional communications using available communication preference or unsubscribe options.
Araw Care may integrate with third-party services such as payment gateways, maps, messaging services, analytics providers, cloud infrastructure, or other external services.
Your use of such services may be subject to the respective third party's terms and privacy policies.
Araw Care is not responsible for third-party services that it does not control.
All content and materials made available through Araw Care, including logos, branding, text, graphics, software, designs, interfaces, images, and other materials, may be owned by or licensed to Araw Care.
You may use the platform only for its intended personal or business purpose and in accordance with these Terms.
You may not copy, modify, distribute, sell, reproduce, reverse engineer, or commercially exploit Araw Care's intellectual property without prior written permission.
We aim to keep Araw Care available and functional, but we do not guarantee uninterrupted or error-free operation.
The platform may occasionally be unavailable because of:
Maintenance
Updates
Technical failures
Network issues
Security incidents
Third-party service failures
Circumstances beyond our reasonable control
We may modify, suspend, or discontinue any feature or part of the platform when reasonably necessary.
Araw Care provides a platform for connecting customers and service providers.
To the extent permitted by applicable law, Araw Care does not guarantee that:
A particular service provider will always be available.
A service will meet every customer's expectations.
Service information provided by third parties will always be complete or accurate.
Services will always be available at a particular location or time.
The platform will operate without interruption or errors.
Customers should use reasonable care when selecting and engaging service providers.
To the maximum extent permitted by applicable law, Araw Care and its owners, employees, affiliates, partners, and service providers will not be liable for indirect, incidental, special, consequential, or punitive losses arising from your use of the platform or services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Araw Care, its owners, employees, affiliates, and partners from claims, losses, liabilities, damages, costs, and expenses arising from:
Your violation of these Terms.
Your misuse of the platform.
Your unlawful conduct.
Information you provide through the platform.
Your interactions with service providers or customers.
Your violation of another person's rights.
Araw Care may suspend, restrict, or terminate an account where reasonably necessary, including when:
These Terms are violated.
Fraudulent or suspicious activity is detected.
The platform is misused.
A user poses a safety or security risk.
Required information is found to be false or misleading.
Continued access may violate applicable law.
Users may stop using the platform at any time.
Certain obligations, including payment obligations, intellectual property provisions, disclaimers, and limitations of liability, may continue after account termination where applicable.
Your use of Araw Care is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using Araw Care, you acknowledge that you have reviewed our Privacy Policy.
Araw Care may update these Terms from time to time to reflect changes to our services, technology, business practices, or applicable legal requirements.
Updated Terms will be published on this page with a revised "Last Updated" date.
Your continued use of Araw Care after updated Terms are published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
These Terms shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts having jurisdiction over the entity operating Araw Care, subject to applicable law.
If you have questions, complaints, or concerns regarding these Terms, please contact Araw Care through the contact information provided on our website.
Araw Care
Website: https://arawcare.com
Email: [Insert Support Email]
Address: [Insert Registered Business Address]
By registering, accessing, or using Araw Care, you confirm that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree with these Terms, please discontinue use of the Araw Care platform.
